THE SHEILING SELF CATERING COTTAGE SCALLOWAY SHETLAND
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  • Welcome
  • Accommodation
  • Bookings
  • Location
  • Contact Us
  • Terms & Conditions
  • About Scalloway
  • Privacy Policy
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Terms and Conditions


General
The Sheiling Self Catering Cottage is offered as self-catering accommodation only. Entry is from 3pm on the date of arrival and departure is 10am on the date of departure, unless otherwise stated, subject to the Hiring Terms and Conditions.

Booking your Holiday
To book the Sheiling Self Catering Cottage, you can use our online booking system, our contact form, email us,  or book by telephone and confirm by letter. if booking by telephone please contact Jacqui on +44 (0) 7747 694183 - we will hold a reserved booking for you for up to seven days, while we await your payment for the 20% non-refundable deposit. Please note that we can no longer accept cheques.

All transactions are reservations and subject to confirmation by The Sheiling Self Catering Cottage. In the event that the property is not deemed suitable by The Sheiling Self Catering Cottage for the party or, due to circumstances beyond our control, the property becomes unavailable; we will refund any payment.

Cancellation Protection
We strongly recommend that you use travel cancellation insurance to cover the cost of your property. This will provide you with piece of mind if an unforeseen event forces you to cancel your let.

Payment for your property
We have tried to make paying for your let as simple as possible. The initial payment is a 20% non-refundable deposit and may be paid by credit card, Paypal or bank transfer - we do not accept cheques. The balance is payable no later than 30 days prior to the commencement of your let.  If you are booking within 30 days of the start of your let, payment in full is required with your booking form.


Booking from Overseas
Overseas visitors are most welcome and because of the difficulties distance can impose we allow up to ten days for bookings to be confirmed from the date a reservation is made. The balance of charges is due four weeks prior to the commencement of the let. Payment from overseas can only be made by credit card or direct bank transfer and any bank charges incurred will be payable by the hirer.

Cancellations
Please note that, once a booking has been confirmed, you are liable for the whole cost of the let. However, we will, in any event, endeavour to re-let the property and, if successful, we will make a refund to the value of the re-let period, less a 30% (20% non-refundable deposit and 10% administration charge). Accordingly, it is important that cancellations are intimated to us by telephone followed by immediate written confirmation.  FOR THIS REASON WE HIGHLY RECOMMEND THAT YOU TAKE OUT TRAVEL INSURANCE TO COVER EVERY EVENTUALITY. 

Equipment
The Sheiling Self Catering Cottage is furnished and equipped to cater for four people, and includes pots and pans, crockery, cutlery, iron and ironing board etc. Major items of domestic equipment are as listed on our accommodation page.

No Smoking
The Sheiling Self Catering Cottage is NON Smoking.

Pets
Pets are not allowed at The Sheiling Self Catering Cottage. Assistance Dogs are accepted.

Linen
The Sheiling Self Catering Cottage is supplied with pillows (two per person), duvets and bed linen. A bath sheet, bath towel, hand towel and face cloth per person. Dish towels and kitchen hand towels are also provided and included in the price.

Cleaning
The Sheiling Self Catering Cottage is cleaned thoroughly between each let. However, as only a limited period of time is available to clean the property, it is a condition of your let that you leave the property and its contents as you find it.

The hirer shall ensure that the standard of cleanliness of the premises is as high on their departure as on their arrival. A surcharge may be levied if this condition is not observed.

Complaints
It is important to Dave and Jacqui of The Sheiling Self Catering Cottage that you enjoy your stay and every effort has been made to ensure this. However, in the unlikely event of dissatisfaction with the property or any subsequent problem, you should immediately contact us, or our caretaker, so that the opportunity to rectify the problem is given.

Terms & Conditions of Hire
The person named on the booking form will be considered as the Hirer (Responsible Person) who shall ensure that all members of the party adhere to the terms and conditions below.
  • The Hirer shall ensure that the standard of cleanliness of the premises is as high on their departure as on their arrival. A surcharge may be levied if this condition is not observed.
  • The Hirer shall not sub-let the premises or any part thereof.
  • The number of people occupying the premises shall not exceed four persons.
  • The Hirer binds and obliges himself to vacate the hired premises without demand at the termination of the period of hire.
  • The Hirer binds and obliges himself to pay the lessor in respect of any loss or damage beyond fair wear and tear.
  • The person named on the booking form will be considered as the Hirer/ 'Responsible Person' who shall ensure that the property is left in a clean and orderly condition.
  • Your initial payment comprises of a non-refundable deposit. The balance of the hire charge must be paid at least 30 days prior to the commencement of the holiday. The Lessor may treat the booking as cancelled if the balance of the hire charge is not sent by this date. If the booking is made within 30 days of the start of the holiday, payment in full at the time of booking is required.
  • The Hirer agrees that, in the event of Cancellation, while all reasonable efforts will be made by the lessor to re-let, the Hirer will be responsible for paying for the period of tenancy booked if a substitute cannot be found.
  • The Lessor, his agents or employees, accept no responsibility for loss, injury or damage to any member of the Hirer’s party or their property, arising in any manner out of the let of the premises, however caused.
  • The Hirer shall undertake to prevent any member of his party from causing a nuisance or disturbance to neighbouring residents or occupiers.
  • The Hirer undertakes to leave the hired premises secure if left unoccupied during the period of let.
  • The Hirer undertakes to relieve the Lessor from any liability for damage or injury by any member of his party, however caused.
  • The Hirer warrants that the subjects let are to be used for the purposes of a Holiday. Accordingly, Section 12(2) and the Paragraphs of Schedule 4 of the Housing (Scotland) Act 1988 applies to the letting to the Hirer.
  • We reserve the right of entry to the property at all reasonable times for the purposes of inspection or to carry out repairs or maintenance.
Copyright © 2019 The Sheiling Shetland
  • Welcome
  • Accommodation
  • Bookings
  • Location
  • Contact Us
  • Terms & Conditions
  • About Scalloway
  • Privacy Policy